Privacy Policy

Effective Date: May 8, 2025  |  Last Updated: May 8, 2025

Tyus Construction LLC, operating as Tyus Pros ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.tyuspros.com or contact us for roofing services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

When you contact us through our website's contact form, by email, or by phone, we may collect:

• Your full name
• Email address
• Phone number
• Mailing or service address
• Description of your roofing needs or project details
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our web hosting infrastructure, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the page that directed you to our site)
• Date and time of your visit

We use this information in aggregate form only to understand how visitors use our website and to improve the user experience. We do not use this data to identify individual visitors.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide roofing estimates or consultations
• Schedule appointments and perform roofing services
• Communicate with you about your project, including status updates and follow-up
• Process payments for services rendered
• Send you informational content related to your roofing needs if you have opted in to receive it
• Improve our website, services, and customer experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (such as email hosting providers or scheduling software), subject to confidentiality agreements.
• Insurance companies: If you request that we assist with an insurance claim for roofing damage, we may share relevant project documentation and damage assessments with your insurance company on your behalf and with your consent.
• Legal requirements: We may disclose information when required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to enhance functionality and improve your experience. You can control cookie settings through your browser. Note that disabling cookies may affect certain features of the site.

We do not currently use third-party advertising cookies or behavioral tracking technologies. If this changes, we will update this policy and, where required, obtain your consent.

5. Third-Party Links

Our website may contain links to third-party websites, including our social media pages on Facebook, YouTube, and X (Twitter). These sites operate under their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of any third-party sites.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We recommend that you do not send sensitive financial or personal identification information (such as Social Security numbers or credit card numbers) via email or web forms. For financial transactions, we will provide secure handling instructions.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including for the duration of any ongoing business relationship, and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. Contact form inquiries that do not result in a service engagement are typically deleted within 90 days.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request that we correct inaccurate information
• Deletion: The right to request that we delete your personal information, subject to certain legal exceptions
• Opt-out: The right to opt out of any marketing communications we may send

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable law.

9. Michigan Residents

Tyus Construction LLC is based in Michigan and complies with applicable Michigan state privacy laws. If you are a Michigan resident with questions or concerns about how we handle your personal information, please contact us directly.

10. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: